Google Hangouts – A Tool for Intercultural Communication in the EFL Classroom

Web 2.0 tools have two major advantages: They can be accessed from nearly everywhere and by everyone, and their variety harbours a lot of possibilities to enhance learning processes (Bower, 2015). On the other hand, it can feel like there are too many options and issues that have to be considered wisely in order to support student learning. As pointed out by Bower (2015), in the first place, we have to understand what Web 2.0 technologies are if we want to exploit them successfully for our teaching. He defines Web 2.0 technologies as 

openly available online technologies that allow creation, editing and sharing of digital content between (often large) groups via a web-browser (Bower, 2016, p. 162).

Additionally, Bower’s typographical analysis of Web 2.0 technologies (2015) builds a helpful framework to get an overview and decide on which technologies might be the best fit for the next teaching project.

Since it benefits me a lot educationally, especially linguistically and culturally to be studying in an English-speaking country, I wondered how I could facilitate similar experiences for my future primary EFL students in Germany.

To begin with, the German Conference of Ministers of Education (‘Kultusminsterkonferenz’) (2016) developed a strategy for ‘education in the digital world’. Digital media, tools and communication platforms do not only change ways of communication but also allow new creative processes and new realities. Hereby, the objective is to design learning processes that foster self-directed learning and students’ individual potentials through the use of digital technologies (ibid.). With particular reference to teaching English as a foreign language (EFL) in primary school, teachers have to provide authentic, meaningful and challenging situations for the students to enhance their L2 language proficiency. Moreover, the students have to feel comfortable to experiment with language and to make mistakes. An overall objective is the ability to use both language and intercultural knowledge in real-life situations (Kultusministerium, 2018).

So while looking at Bower’s typology (2016) I came across the category ‘synchronous collaboration tools’ (p. 12). Although it might be very difficult to organise an actual exchange programme for students in primary school, web-based video-conferencing could be used as an ideal substitute as it is easily accessible via the internet. Hsu (2019) refers to as synchronous video-conferencing sub-category of Computer-Mediated Communication (CMC) which is a form of Computer-Assisted Language Learning (CALL). A tool that allows interacting with each other through a webcam in real time is Google Hangouts (https://hangouts.google.com). All that is required is a Google Account.




The idea is to cooperate with another primary school class from an English-speaking country and communicate via Hangouts about specific topics, for example about each other’s hobbies or town/city. In the best case, this would comply with what was mentioned before: Intercultural exchange would be taking place so far that students could encounter intercultural differences or similarities. What is more, the German students would be able to improve on their (L2) language proficiency in a very authentic and challenging way that is meaningful to them since it is related to their everyday life context. Furthermore, the students could learn both collaboratively and vicariously through peer tutoring (Hsu, 2019). For example, the synchronous CMC enables ‘visual and verbal clues’, i.e. gestures can be used to ‘convey meaning’ (ibid, p. 282). Self-directed learning with a focus on individual strengths could take place. Hsu (2019) indicates that the overall learning design is very important since ‘concept mapping’ as a pre-task before the actual CMC lessons improve students motivation, attention, relevance, confidence, and satisfaction (p. 282). All these factors can contribute to an enhanced learning outcome. If well implemented, Google Hangouts seems to be a useful Web 2.0 tool to build a learning community among young learners.


References

Bower, M. (2015). A Typology of Web 2.0 Enhanced Learning Technologies. EDUCAUSE digital library. Retrieved from https://library.educause.edu/resources/2015/2/a-typology-of-web-20-learning-technologies.

Bower, M. (2016). Deriving a typology of Web 2.0 learning technologies. British Journal of Educational Technology, 47(4), 763-777.

Hsu, T. (2019). Using a concept mapping strategy to improve the motivation of EFL students in Google Hangouts Peer-Tutoring Sessions with native speakers. Interactive Learning Environments, 27(2), 272-285. 

der Kultusministerkonferenz, S. (2016). Bildung in der digitalen Welt. Strategie der Kultusministerkonferenz. Berlin. Retrieved from https://www.kmk.org/fileadmin/Dateien/veroeffentlichungen_beschluesse/2018/Strategie_Bildung_in_der_digitalen_Welt_idF._vom_07.12.2017.pdf. 

Kultusministerium, N. (2018). Kerncurriculum für die Grundschule Schuljahrgänge 1-4. Englisch. Hannover. Retrieved from http://www.db2.nibis.de/1db/cuvo/datei/2018-06-25_kc_englisch_gs_druckfassung.pdf. 

Comments

  1. Hi Stephanie,

    Thank you for your post. I am really interested in the idea of connecting students across cultures using Web 2.0 tools like web-based video-conferencing. I, too, believe that there can be great learning gains made through ‘encounter[ing] intercultural differences or similarities’. Coming from a Prep – Year 12 private school in the outer suburbs of Sydney, our students can sometimes be perceived as narrow minded when it comes to understanding and accepting other cultures, and so connecting across cultures (and countries) would be of great benefit to them!
    I was wondering how this might work in a logistical sense, and whether or not you would need to extend the possible connection outside of the classroom? It seems that the process and the 2.0 platform would lend itself to being implemented at times that were not locked in, thus allowing for the students to ‘undertake the learning activities whether or not they are in the classroom’ (Bower, 2017 p. 175).

    This indeed would be a rich learning experience for all parties involved. Certainly worth looking into. Though I think that there would need to be further thought given to how the connection might work in a logistical sense. I would be interested in trying to connect you to staff in our Junior School if you were interested in trying to build a connection.

    Cheers,

    Dave

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